eVO in Local Government
GIS is now regarded as a key technology and resource which can be used to focus the delivery of all services in terms of their ‘place’ and ‘location’. In so doing, the public sector is using GIS and geospatial technologies to inform and redesign services based around improving efficiencies: ‘doing more with less.’
eVO Platform provides a complete and standardised software platform, enabling our public sector clients to rationalise their enterprise-wide GIS, basing it upon the eVO Platform. In so doing, local governmental organisations are able to make considerable savings in both annual licencing, efficiencies in costs of administrating traditional GIS desktop installations, and simplifying their hosting computing hardware.
Typical local authority uses for the eVO Platform cover the following:
- Building Control
- Transportation / Highways
- Park Ranger Services
- Waste Management
- Social Care Services
- Council Tax
- Emergency Planning
- Social Housing (Council)
- Grounds & Amenity Maintenance
- Economic Development
- Policy & Strategy
Spatial Data Warehouse
eVO Platform – via DataPump ETL – enables all authorities to keep and maintain a centralised spatial data warehouse (Spatial Data Repository), which acts as the ‘central point of truth’ for all spatial data within the organisation.
DataPump ETL pulls data from [and can push data to] all business systems across the organisation and into the eVO spatial data repository database to enable data from across the organisation to be cross-analysed and subject to the power of the eVO Platform analytical capabilities.
eVO provides organisations with the opportunity to move customers away from the traditional routes of directly contacting and speaking with public sector employees. Instead, efficiencies are being realised by StatMap clients by integrating eVO applications with public-facing applications and back-office systems.
Examples are the integration of the Aurora application APIs with CRM and CMS (internet pages, incorporating reporting forms), providing the ability to report upon locational specific events, reporting things such as flytipping, abandoned cars, anti-social behaviour, potholes, etc, where there is no definite address for such events – but they do, nonetheless, have definite locations.
Online Reporting: improve efficiency by not only reducing the need for contact centre staff through self-service, but also provide service staff acting on reported information with better information in terms of location, enabling them to reduce time in the field and so improve their efficiencies.
In so doing, successfully improve services to the public.